Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
spacious
basic
missing items
7.8/10
Very good
Rooms
7.3
Location
8.5
Service
8.4
Dining
7.4
Guest reviews
7.8/10
based on 10 reviews
3.5/5
based on 296 reviews
7.9
7.9/10 based on 1537 reviews
#262 of 398 hotels in Vienna based on Tripadvisor
Charles
United States,
February
2024
8.6/10
My stay at the hotel was quite enjoyable overall. The rooms were clean and spacious, offering modern bath facilities, although there was no bathtub. The service was very helpful and attentive, ensuring all our requests were promptly addressed. The location was superb with easy access to transport links and key attractions. The dining experience was fantastic, although the space was a bit cramped. The facilities met my expectations, offering a comfortable stay.
Rooms
8.0
The rooms were quaint, clean, and quite spacious compared to European standards.
Service
9.0
The service was very helpful and attentive to our needs.
Location
9.0
The location was superb, with the U-bahn station just 50m away and within walking distance to key areas.
Dining
9.0
The dining experience was fantastic, meeting all our requests with home-made bread.
Facilities
8.0
The facilities provided a comfortable and convenient stay.
Marshall
United States,
February
2024
5.4/10
My stay at the hotel had its ups and downs. The location was great, just a short walk to the nearest train station and not far from the city center. The staff was quite helpful and accommodating, but it was a bit inconvenient that the same person had to handle both the front desk and the bar duties. The dining experience left much to be desired with limited hot food options in the morning. However, the facilities were satisfactory and added value to my visit.
Rooms
5.0
The room was really awful, especially the bedroom being too small for the number of people staying there.
Service
7.0
The staff were more than helpful but juggling multiple roles, which was not very polite.
Location
7.0
The location was okay, within walking distance to public transportation and the city center, making it convenient to explore tourist spots.
Dining
5.0
The breakfast was poor with limited hot food choices, like shriveled bacon and solid scrambled eggs every day.
Facilities
6.0
The hotel's facilities were decent, providing basic amenities for a comfortable stay.
Brian
United States,
January
2024
7.8/10
I had a very regrettable experience staying at this place despite the rooms being clean and comfortable. The hotel is not centrally located, but the neighborhood is nice and peaceful, although some noise can be heard at night. The dining options were not exceptional, but the staff was helpful and polite.
Rooms
7.0
The rooms, although quite cramped, were clean and comfortable, and had everything needed for a stay.
Service
9.0
The service was top-notch, with the staff being very helpful and polite, even arranging for maintenance on personal items.
Location
8.0
The location is not central, but it provides easy access to public transportation and is in a nice residential neighborhood, despite some nighttime noise.
Dining
7.0
The dining options were acceptable, although they may start to feel repetitive after a few days.
Facilities
8.0
The hotel offers adequate facilities for a comfortable stay.
Jim
United States,
January
2024
7.4/10
I had a pleasant stay at the hotel. The room was large and not fancy, but it had a kitchenette which added to our convenience. Everything was very clean, spacious, and met my expectations for a tourist-class hotel. The staff were really helpful and amazing, although some were not particularly friendly, but they were quick to assist with any requests. The location was quiet, close to small, local bars and cafes offering traditional Viennese food, making it a safe and friendly neighborhood. The dining experience was good overall, with minor issues like messy setups and some missing breakfast items. The facilities were basic but served their purpose well.
Rooms
8.0
The room was very clean, spacious, and offered everything I expect in a tourist-class hotel.
Service
7.0
The staff were really helpful and amazing, though not particularly friendly at times.
Location
9.0
The location is quiet but very close to lots of small, local bars and cafes serving traditional Viennese food, with a very safe and friendly feel to the area.
Dining
7.0
The dining was good overall, but there were some minor issues with the setup and freshness of breakfast items.
Facilities
6.0
The facilities were very basic, with some missing or running out of breakfast foods but were generally satisfactory.
clean
basic
John
United States,
January
2024
8.0/10
The hotel offered clean rooms and a good breakfast selection, though a bit pricey. The staff was helpful and accommodating. The location was convenient with nearby dining options. The dining experience was described as pleasant.
Rooms
7.0
The room was clean but a bit pricey for what was provided.
Service
9.0
The staff was very helpful and recommended great travel options.
Location
8.0
The location was convenient with nearby cafes and supermarkets.
Dining
8.0
The dining experience was very good with a variety of options.
Facilities
8.0
The facilities were well-maintained and functional.
David
United States,
September
2023
8.8/10
I really enjoyed my stay at the hotel. The rooms were clean, comfortable, and fairly quiet, being located in a courtyard off the street. The hotel provided spacious and very clean accommodation, including a queen-sized bed, a dining table with chairs, a sofa, an armchair, and a coffee table. The service was excellent, with very pleasant and helpful staff who had good language skills. The location was fantastic, with cafes and eateries nearby, supermarkets just around the corner, and easy access to the city center via the underground station only a minute's walk away. The dining experience was satisfying even for a vegetarian like me, offering a good variety of options. Overall, a great value for the price paid.
Rooms
9.0
The rooms were spacious and very clean.
Service
9.0
The staff was very pleasant and helpful, providing excellent service.
Location
9.0
The location was excellent, with convenient access to cafes, supermarkets, and the city center via the nearby metro station.
Dining
8.0
The dining options were satisfactory, catering even to vegetarians.
Facilities
9.0
The facilities were top-notch, enhancing the overall guest experience.
John
United States,
August
2023
9.0/10
I absolutely loved my stay at the hotel! The location is fantastic, close to the city center and surrounded by great restaurants. The rooms were cozy and clean, although being at street level may not suit all guests. The service was top-notch, with the staff being incredibly helpful. The dining experience was superb, and the facilities exceeded my expectations.
Rooms
8.0
The rooms were cozy and clean, offering a small hallway, a small living room space, and a comfortable sleeping area.
Service
9.0
The staff was incredibly helpful and made my stay very enjoyable.
Location
9.0
The hotel is located in a nice residential neighborhood, with easy access to the city center and plenty of good dining options around.
Dining
10.0
The dining experience was absolutely superb with delicious options available, making every meal a delightful experience.
Facilities
9.0
The facilities at the hotel were fantastic, offering everything I needed for a comfortable and convenient stay.
Larry
United States,
August
2023
7.6/10
I had a pleasant stay at the hotel. The rooms were spacious and offered good value for the price, although not luxurious. The service was mostly pleasant and helpful, except for one small incident. The location was quiet and safe, with easy access to local bars and cafes. The dining experience was decent, with a good selection of breakfast items.
Rooms
8.0
The room was big enough and provided good value for money. It was large, not fancy, but had a convenient kitchenette.
Service
7.0
The service was largely pleasant and helpful, with just a minor hiccup with one staff member. The reception staff were polite and recommended useful travel options.
Location
9.0
The location felt safe and quiet, close to local bars and cafes. It was very near the subway, making it easy to explore the city.
Dining
7.0
The dining experience was good, but nothing extraordinary. The breakfast had a decent selection of items.
Facilities
7.0
The hotel facilities were satisfactory, offering what was expected for a comfortable stay.
Edward
United States,
August
2023
8.2/10
I had a pleasant stay at the hotel. The rooms were both beautiful and clean, equipped with a mini safe for valuables, which was convenient. However, the sound insulation was lacking, allowing noise to pass through easily. The service was exceptional with staff going out of their way to be helpful and recommending a value-for-money 3-day travel pass. The hotel is conveniently located near public transport, making it easy to explore the city. The dining options were satisfactory, although the food variety could have been better. Overall, a good value for money accommodation with a few minor drawbacks.
Rooms
8.0
The rooms were both beautiful and clean with a mini safe for valuables, but lacked sound insulation.
Service
9.0
The service was top-notch, with helpful and friendly staff who even arranged for maintenance on luggage.
Location
9.0
The hotel's location was very convenient, close to public transport and in a nice residential neighborhood.
Dining
7.0
The dining experience was acceptable, but a bit repetitive after a few days.
Facilities
8.0
The hotel's facilities were satisfactory, providing everything needed for a comfortable stay.
Ryan
United States,
June
2023
7.6/10
The hotel is situated near the city center and offers a convenient location with plenty of good restaurants around. The rooms are a good size for 3 people, but can feel crowded during peak hours. The service is extremely friendly and helpful, with multilingual staff available. The dining experience offers many vegetarian options but could improve on salad products. Overall, a decent hotel for the price.
Rooms
7.0
The rooms were a good size for 3 people with a decent size bathroom.
Service
9.0
The service was extremely friendly and helpful, with staff speaking many languages.
Location
8.0
The location is convenient, near the city center with a variety of restaurants around.
Dining
7.0
The dining experience provided many vegetarian options but could enhance the salad products.
Facilities
7.0
The facilities were satisfactory and served a satisfactory breakfast.
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